Trusted Partners in Mental Wellbeing
Clinical Wellbeing Services provides confidential, clinically governed therapeutic support that helps people move beyond simply coping and towards meaningful recovery, resilience and growth.
01 Overview
Every organisation relies on people who can navigate pressure, change and uncertainty. Yet when employees face significant personal or professional challenges, they often need more than a brief intervention or signposting service.
Our approach combines therapeutic excellence with a deep understanding of organisational pressures. Whether an employee is managing stress, experiencing bereavement, navigating workplace challenges or looking to improve their emotional wellbeing, we provide access to experienced clinicians who understand both individual needs and workplace realities.
Rather than offering a one-size-fits-all approach, we deliver structured support through accredited clinicians, ensuring employees receive the right intervention for their specific circumstances. By offering access to a range of evidence-based therapeutic approaches, we help individuals make meaningful progress while giving organisations confidence that support is being delivered to the highest clinical standards.
Our clinicians work across a broad spectrum of needs and are experienced in supporting employees at every level of an organisation, from frontline teams through to senior executives.
Designed to fill the gap
Brief intervention and signposting.
Triage-led, structured therapeutic support delivered by accredited clinicians.
Extended clinical treatment pathways.
02 Triage & Expertise
At the heart of the service is a carefully designed triage process that ensures every employee receives the right support from the very beginning.
Each individual begins their journey with a confidential assessment conducted by an experienced triage specialist. This assessment explores their needs, goals, circumstances and any safeguarding considerations before determining the most appropriate therapeutic pathway.
Rather than directing people into a generic support route, the triage process is deliberately individual. For organisations, this provides reassurance that employees are receiving professionally assessed, clinically appropriate care while maximising the value of wellbeing investment.
Our network of accredited practitioners supports a wide range of needs, from anxiety, stress and relationship difficulties through to more complex challenges requiring specialist intervention.
Structured, evidence-based work on thoughts and behaviours.
Somatic technique for regulating distress and anxiety.
A blended approach shaped around the individual.
Goal-led sessions that build momentum quickly.
Supporting change at a subconscious level.
Safety-first practice for complex or traumatic experiences.
Rapid response
When a critical incident occurs, the impact on employees can be immediate, profound and far-reaching. Organisations need rapid access to professional support that helps people process what has happened and begin to recover.
Our Critical Incident Support service provides immediate access to experienced clinicians trained in trauma-informed intervention and psychological first aid, reducing distress, building resilience and supporting recovery during challenging times.
Delivered virtually or on-site
Every situation is different. We mobilise quickly and tailor our response to the circumstances, scale and impact of the incident.
03 The Employee Journey
The result is a joined-up, professionally managed clinical pathway that combines high standards of care with a positive employee experience.
Employees can self-refer or be referred through established organisational pathways. Access is simple and confidential.
Following initial contact, a timely 1-2-1 triage call explores needs, goals, urgency and any safeguarding considerations.
Each person is matched with the most appropriate clinician, modality and level of care from the outset.
Clinicians set goals collaboratively, monitor progress and use outcome measures to keep support aligned to need.
Modern workforces are diverse, distributed and working in different ways. The service is designed to fit around employees, not the other way round. Sessions are delivered virtually through secure online platforms or in person at workplace locations, with the same standards of quality, confidentiality and clinical governance for hybrid, regional and global teams.
Employees must feel confident they can seek help without concern or stigma. All therapeutic relationships remain strictly confidential between clinician and client, with identifiable information shared only where consent is provided or safeguarding obligations require it, all supported by robust governance and GDPR-compliant data handling.
Our triage-led model matches employees to the most appropriate level of care from the outset, helping organisations avoid unnecessary costs while maintaining exceptional standards. Expert assessment, targeted intervention and flexible delivery combine to provide outstanding value alongside measurable wellbeing outcomes.
04 Our Approach
Delivered through trusted clinical partners and backed by strong governance frameworks, Clinical Wellbeing Services brings together therapeutic expertise, workplace understanding and a commitment to helping people thrive.
As part of This Can Happen Global’s wider mission to build mentally healthy, high-performing workplaces, we help organisations support their people when it matters most, creating healthier employees, stronger teams and more resilient organisations.
05 Pricing & Reporting
We operate a service level agreement to support your staff. A single annual triage fee acts as the gateway to the service; therapeutic care is then delivered through four tiered levels, matched to clinical need.
Annual triage & administration fee
from£4,950+ VAT
A clear, predictable baseline cost that ensures every employee who seeks support receives a timely, confidential and appropriate first response. The fee rises for organisations with more than 1,000 employees.
The triage process is an essential part of the model because it ensures employees are not simply passed into a generic support pathway. Instead, each individual is assessed by an experienced professional and matched to the right level of care from the outset. This helps avoid unnecessary sessions, supports early intervention, and gives employers confidence that the service is being used appropriately and responsibly.
The annual fee also supports the infrastructure required to manage referrals safely and consistently: a clinically governed entry point that provides reassurance that every employee receives the right support, at the right time, based on clinical need.
Following triage, each employee is matched to one of four levels based on clinical need, complexity, risk and organisational context. The model is flexible rather than fixed: people can be moved up or down where clinically appropriate.
£75per session
Structured counselling for employees who need focused, supportive intervention for lower-complexity or shorter-term needs.
£90per session
Therapeutic support for employees with more complex, ongoing or clinically nuanced needs requiring a higher level of practitioner expertise.
£110per session
Specialist evidence-based interventions, such as CBT, EFT or trauma-informed approaches, matched to the employee's presenting need.
£250per session
Highly discreet, senior-level support for C-suite executives and senior leaders, recognising the additional complexity, sensitivity and organisational context of these roles.
Block budgets
£15,000 – £100,000+ VAT
Blocks can be bought in units ranging from £15,000 to £100,000 + VAT. Importantly, the stepped pricing model helps make the block budget work harder: employees are not automatically placed at the highest-cost level; they are matched to the right level of care from the outset and can be stepped up or down as their needs change, stretching the budget further while maintaining appropriate clinical quality, safeguarding and governance.
Reporting and outcomes
To help organisations understand the impact of the service, we provide regular anonymised reporting and billing information. Reports may include utilisation data and wellbeing outcomes across the workforce, helping you identify emerging challenges and opportunities for support. No individual employee can be identified, so participants can engage with confidence while organisations make informed decisions about their wellbeing provision.
06 Contact
To discuss your company’s requirements confidentially, please email our team.
hello@All enquiries are handled in confidence.
